1. Introduction

Welcome to Pineapple Proxy ("Company," "we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement governing your access to and use of the Pineapple Proxy website, API, proxy lists, proxy validation tools, and any related services (collectively, the "Service").

IMPORTANT — PLEASE READ CAREFULLY: By registering for, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the mandatory arbitration provision and class action waiver in Section 13. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By registering, you represent and warrant that you meet these requirements and that you are not located in a jurisdiction where use of the Service is prohibited by applicable law.

3. Account Registration

To access certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete registration information
Maintain and promptly update your account information
Keep your password and API keys secure and confidential
Notify us immediately of any unauthorized use of your account
Accept sole and full responsibility for all activities that occur under your account, whether authorized by you or not

We reserve the right to refuse registration, suspend accounts, or terminate access to the Service at our sole discretion, for any reason or no reason, without liability to you.

4. Nature of the Service — Critical Disclaimers

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

The Service provides proxy infrastructure, proxy lists, and proxy validation tools ("Proxy Data"). We are a technology infrastructure provider and atool provider, nothing more.
We do not own, operate, or control the proxy servers listed through the Service. These proxy servers are operated by independent third parties over whom we have no authority or control.
We do not monitor, inspect, filter, or log the content of any traffic transmitted through the proxies you use via the Service. We have no visibility into, and assume no responsibility for, what you or any third party does with the proxies.
We make no representations or warranties regarding the legality, safety, reliability, speed, or availability of any proxy server listed through the Service. Proxy IP addresses may belong to individuals or organizations whose consent for proxy use we cannot verify or guarantee.
YOUR USE OF PROXIES IS ENTIRELY AT YOUR OWN RISK. You alone are responsible for ensuring that your use of proxies complies with all applicable laws, regulations, and third-party rights in every jurisdiction relevant to your activities.
We do not provide legal advice. Nothing in these Terms or the Service constitutes legal advice. You should consult your own legal counsel regarding the legality of your intended use of proxies in your jurisdiction.

5. User Obligations and Compliance

By using the Service, you represent, warrant, and covenant that:

Your use of the Service and any proxies accessed through it complies with all applicable local, national, and international laws, regulations, and treaties
You will not use the Service for any activity that is unlawful, fraudulent, harmful, or prohibited by our Acceptable Use Policy, which is incorporated herein by reference
You have obtained all necessary rights, consents, and permissions from third parties whose systems or data you may access through proxies
You bear sole responsibility for any legal consequences, claims, damages, or liability arising from your use of the Service or any proxies accessed through it

6. Subscriptions, Fees, and Payment

6.1 Free Tier

We may offer a free tier with limited access to the Service. The free tier is provided "as is" without any service-level guarantees and may be modified, throttled, or discontinued at any time, with or without notice, at our sole discretion.

6.2 Paid Subscriptions

Paid subscriptions grant access to additional features, higher rate limits, and API access as described on our pricing page. By purchasing a subscription, you agree to pay all fees associated with your selected plan.

6.3 No Refunds

ALL FEES ARE NON-REFUNDABLE. You acknowledge and agree that all payments made to Pineapple Proxy are final and non-refundable, in whole or in part, regardless of whether you use the Service, are dissatisfied with the Service, or your account is terminated for any reason. No refunds, credits, or prorated charges will be issued for partial billing periods, unused service time, or early cancellation. To the maximum extent permitted by law, you waive any right to seek a refund or chargeback through your payment provider, and any chargeback you initiate shall constitute a material breach of these Terms.

6.4 Price Changes

We reserve the right to change our pricing at any time. We will notify you of price changes applicable to your subscription at least 30 days in advance. Continued use after the effective date constitutes acceptance of the new pricing.

6.5 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period; no refunds are issued for the remaining period.

6.6 Taxes

You are responsible for all applicable taxes, duties, and governmental assessments associated with your use of the Service, excluding taxes based on our net income.

7. Acceptable Use

You agree to comply with our Acceptable Use Policy ("AUP"), which is incorporated into these Terms by reference. Violation of the AUP constitutes a material breach of these Terms. We reserve the right, but assume no obligation, to investigate suspected violations and to take enforcement action as described in the AUP and Section 10 of these Terms.

8. Intellectual Property

The Service and its original content, features, functionality, software, databases, and design elements are owned exclusively by Pineapple Proxy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. You may not:

Copy, modify, distribute, sell, lease, or create derivative works of any part of the Service
Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service
Remove, alter, or obscure any proprietary notices from the Service
Use our trademarks, logos, or branding without prior written consent
Scrape, data-mine, or systematically extract data from the Service beyond your plan limits

9. Third-Party Services and Links

The Service may reference, integrate with, or link to third-party services including but not limited to payment processors, proxy server operators, and external websites. We do not control, endorse, and are not responsible for any third-party content, privacy policies, practices, products, or services. Your interactions with third parties are solely between you and that third party, and we disclaim all liability arising from such interactions.

10. Termination

10.1 Termination by Us

We may terminate or suspend your account and access to the Service:

Immediately, with or without notice, for any breach of these Terms or the AUP
At any time, for any reason or no reason, upon reasonable notice where commercially practicable (though we may terminate immediately in our sole discretion)
Without liability to you for any refund, compensation, or damages of any kind arising from such termination

10.2 Termination by You

You may stop using the Service and close your account at any time through your account dashboard. No refunds will be issued.

10.3 Effect of Termination

Upon termination, your right to access and use the Service immediately ceases. Your data may be deleted in accordance with our Privacy Policy. Provisions that by their nature should survive termination — including Sections 4, 5, 6.3, 8, 9, 11, 12, 13, 14, 15, 16, and 17 — shall survive indefinitely.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL RELATED CONTENT, DATA, AND FUNCTIONALITY ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
Any warranty that the Service will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components
Any warranty that proxy servers listed are accurate, functional, fast, anonymous, safe, legal to use, or suitable for any particular purpose
Any warranty regarding the accuracy, completeness, or reliability of any data, information, or results obtained through the Service
Any warranty arising from course of dealing, usage, or trade practice

We do not guarantee any specific level of service, uptime, availability, or response time. The Service may be unavailable during maintenance, upgrades, or for reasons beyond our control.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PINEAPPLE PROXY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, business, or anticipated savings
Loss of data, use, goodwill, or other intangible losses
Cost of procurement of substitute goods or services
Any damages arising from your use of or inability to use proxy servers listed through the Service, including claims by third parties whose systems you accessed through proxies
Any damages arising from legal claims, regulatory actions, or criminal investigations related to your use of the Service
Any damages resulting from unauthorized access to, use of, or alteration of your data or transmissions

This limitation applies regardless of the theory of liability — whether based in contract, tort (including negligence), strict liability, statute, or otherwise — and even if we have been advised of the possibility of such damages.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO PINEAPPLE PROXY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US $100.00). THE EXISTENCE OF MULTIPLE CLAIMS SHALL NOT ENLARGE THIS LIMIT.

Some jurisdictions do not allow the exclusion of implied warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law, and the above limitations shall apply to the fullest extent enforceable.

13. Mandatory Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

13.1 Agreement to Arbitrate

You and Pineapple Proxy agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between us (collectively, "Dispute") shall be resolved exclusively through final and binding individual arbitration administered by an internationally recognized arbitral institution mutually agreed upon, or, failing agreement, appointed by the Cyprus Chamber of Commerce and Industry. The arbitration shall be conducted in English, in Nicosia, Cyprus (or via videoconference if both parties agree), before a single arbitrator.

13.2 Class Action and Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PINEAPPLE PROXY EXPRESSLY WAIVE ANY RIGHT TO:

Bring or participate in any class action, collective action, or representative proceeding
Have any Dispute heard by a jury
Consolidate or join any arbitration with the arbitration of any other person

All Disputes must be brought solely in your individual capacity. The arbitrator may award relief only on an individual basis and may not award relief to any class, group, or the general public.

13.3 Time Limitation

Any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the cause of action arose, or it shall be permanently barred. This limitation applies to the maximum extent permitted by applicable law.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or to prevent irreparable harm, without waiving the right to arbitrate the underlying Dispute.

14. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS PINEAPPLE PROXY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "INDEMNIFIED PARTIES") FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, INVESTIGATIONS, DAMAGES, LOSSES, LIABILITIES, JUDGMENTS, SETTLEMENTS, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COURT COSTS) ARISING FROM OR RELATING TO:

Your use of or access to the Service
Your use of any proxy or proxy data obtained through the Service, including any claims by third parties whose networks, systems, or data you accessed
Your violation of any term of these Terms or the AUP
Your violation of any applicable law, regulation, or the rights of any third party, including intellectual property rights, privacy rights, or publicity rights
Any content, data, or traffic you transmit through proxies accessed via the Service
Any misrepresentation made by you in connection with your use of the Service

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defense. You shall not settle any claim without our prior written consent if the settlement imposes any obligation on or admission of liability by the Indemnified Parties.

15. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to: acts of God, war, terrorism, riot, civil unrest, labor disputes, embargoes, acts of civil or military authorities, fire, flood, earthquake, natural disaster, epidemic or pandemic, internet or telecommunications failure, power outage, hardware failure, denial-of-service attacks, supplier failures, or changes in law or regulation.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions. Subject to the mandatory arbitration provision in Section 13, any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Nicosia, Cyprus, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded from application to these Terms.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes via email to the address associated with your account or through a prominent notice on the Service. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and close your account.

18. General Provisions

Entire Agreement: These Terms, together with the AUP, Privacy Policy, and any other policies incorporated by reference, constitute the entire agreement between you and Pineapple Proxy concerning the Service and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is held invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it later. No waiver of any breach shall be deemed a waiver of any subsequent breach.

Assignment: You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

Relationship: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Pineapple Proxy.

Electronic Communications: You consent to receive communications from us electronically, including via email and notices posted on the Service. You agree that all electronic communications satisfy any legal requirement for written communications.

19. Contact

For questions about these Terms, contact us at our contact page or via email at legal@pproxy.tech.